I've recieved this calls from this number twice (so far this week) - I called the number, it was a recording which first asked for the last 4 digits of my SS # - i put in 0000 and then the automated messaged said it was transfering me to a representative to take a customer service survey based on my last visit - which is when I hung up. In the calls I recieved - the message left is: Please call Kohls department store at 1-888-814-3555. The number did go to what sounded like the official Kohl's site, but who can be sure these days!!
Update = HEADS UP- I've been getting calls from this number for two weeks now. Today I answered the phone and a person asked for me by name. To make a long story short - It was a customer service rep from Kohls informing me my account was 2 months past due. Since I always paid my account in full if it had charges - I listed to her story. Apparently Kohls has paraticipated in NCOA which is a national address database program. Kohls changed my billing address - WITHOUT MY PERMISSION- and then proceeded to inform me that I owed over $60+ in late charges/interest AND reported me to collections because my statements were being returned to them -ALL BECAUSE KOHLS CHANGED MY ADDRESS WITHOUT MY PERMISSOIN. While i'm working with them to correct the issue - I'm very pissed off with KOHLS and considering never shopping there again.