I recently made three different purchases with a few thousand dollars each. Then I got an email from this fraud unit, telling me to call this number. I did. All I needed to do was to enter my card number and then say yes to the most recent three purchase amount the machine announced. Yes, this is an American Express phone Number.
+1 800-824-9289 | +1 8008249289 Phone Number Reports
(800) 824-9289 Phone Call Reports
This is a legit American Express Fraud unit phone #. I received 2 calls from them and then checked my account. They wanted to know if a purchase made for fuel was me. Said yes and that was it.
I got a call today from this number 1-800-824-9289, google and found this thread. (At the time, my card won't allow me to purchase stuff online, the retail site told me to call my credit card company or use another card). As far as my experience go, this particular number is legit. Within 5 minutes of machine answering, and conversation with a representative, they lifted my flags (caused by a $1 charge from another online retail). And when I questioned if this call was legit, the female representative said I could call the back of my card to validate this call. I did not call american express because I was able to place the order right after.
Supposedly AMEX, I dont have an AMEX. Hit 0 like 10 times to get an agent...told them I didn;t have an AMEX and they started asking me for personal information. Could be AMEX but I highly doubt it, be careful with this one...
Stephen is a liar. This number is NOT listed on their website. I just checked. This is a scam. Do not give them your info.
want credit card #
it was about an American express and I don't even have one.
HERE IS THE PHISHING EMAIL I RECEIVED Fraud Protection Alert Please call us at 1-800-824-9289 For Your Security: Dear Michael Wong, For your security, we regularly monitor accounts for possible fraudulent activity. Please review the attempted charge below which occurred within minutes of the timestamp of this message. Transaction Date: 03/27/12 Merchant: RITE AID 3815 Amount: 504.95 Currency: USD Case Number: 22273 Please call us as soon as possible using the number on the back of your Card to verify these attempted charges. You can also call American Express Account Security directly at 1-800-824-9289. You should have your American Express Card handy when you call. Some transactions are pre-authorized before the final sale. These can include purchases made at gas stations, hotels, and car rental merchants. Please note the amount shown above may not reflect the exact amount of your final transaction. If we've already spoken to you about this matter, please disregard this message. No further action is required. Thank you for your Cardmembership. Sincerely, American Express Account Security Fraud Prevention Network P.S. To learn how to protect yourself on the internet and for information about Identity Theft, Phishing and Internet Security, please visit our Fraud Protection Center at
As this was an 800 number I did not answer it when they phoned. But, with calls morning and evening I called the number and they also said they were American Express and wanted my card # and information. I called the number on the back of my card and I have no activity on my account and owe nothing.
This is supposedly American Express Fraud Unit. Many are receiving calls from this #, or via e-mail prompting AMEX members to call as there is questionable transactions on the the account. I recently received calls from this # and decided to contact AMEX directly. I work in Law Enforcement, trust no e-mail; my motto. AMEX stated they were unfamiliar with the 800 number and there were no security alerts attached to my card as I haven't made a purchase on it in 6 months. So, beware
Thats strange, i recieved the same call from the same number about my account. I called up amex on my card and they verified the number is their fraud unit and i did have pending charges that wer not mine.
I too received an email today from amex. I called the number on my card and confirmed that there were fraudulent charges pending on my account. I also see that number listed in their website.