I have received 19 calls from this number in 2 days. I do have a chase account but they DO NOT have my Skype phone number and that is what they are calling. They have NEVER been given that number and have always reached me at the numbers I gave the bank if there is an issue and have no problem with them calling the number on my card at which time there is something. However, there are TWO people that have handed out my skype phone number....and I have had this number for YEARS and they must have horrible financial issues because I get calls for them constantly. My guess is more of their stuff. Could be the same for others. Just thought I would pass it on.
(800) 355-5265 | +1 8003555265 Phone Number Reports
+1 800-355-5265 Phone Call Reports
This was a legitimate Chase phone call. I verified it by calling the number on the back of my debit card. There was a small ($7.35) charge to a store 1500 miles from where I live at 1 a.m. the night before. Chase began trying to contact me at about 7 a.m.. I'm glad they caught it and fixed it. They even credited me back the fraudulently debited amount. Thanks Chase! - Steve in Tempe, AZ
This is a Chase number, our account was accessed after buying things online. If you get a call from this number or text from 956-86. Call your branch and they will direct you to thye next step.
THIS NUMBER IS JUST FINE!!! Just got off the phone feeling a bit silly. Why people are posting that this is a fake is just silly game playing.
Guys, some of the posters here may not be trusted!! I received two calls from 800-355-5265, but after calling Chase at the back of my credit card, Chase knew nothing about it, and they even logged the phone number down and said that they would investigate on behalf of Chase customers. Do NOT call this number back!
this is chase and verified in many different ways had to cancel card and lots of money taken in small amounts across country thank s
called Chase bank they know nothing about this. Asking lots of info re credit card validation I gave only my first name
In my case, it was not a scam. Some of the reports here, I do think are a replication of the Fraud Prevention Service provided by Chase. I first received an email listing the last 4 transactions that I did indeed make. But the email wanted me to click links saying either 'yes, I did make these charges' or 'no, at least one of these charges are not legit'. I hovered over the link to see the site address, and while it did specify a chase.com/ beginning, I was still a little freaked out especially after reading some of these posts. I just called the number on the back of my card. The FIRST guy (yes, I ended up calling again) said that my account was fine at that there was no fraud alert, and to not click anything on the email or the text I received. He also had me forward the email to the firstname.lastname@example.org address for them to look into it. I was satisfied, but still really freaked out that a scammer was able to access my legitimate transactions. I then received a phone call from 800-355-5265. I listened to the voice mail - they gave me a reference number to specify when I called back. SO, I called the number on the back of my card again, and explained about my last call to Chase, and asked her to see if she could verify the number that just called. She said that it was indeed one of their Fraud Prevention numbers and that it was ok to call and verify whether or not I made specific transactions. Which I was about to freak out about someone having all my transaction information, so very glad she was able to verify the number. So I called the number. I did not provide the reference number they left in my voicemail, but automated system was able to identify me anyway, probably from the number I was calling from. The next question was to verify my zip code, out of 4 given options (one of which was correct, and all were similar to the real zip). Then the system listed the same last four transactions and asked me to press '1' if I truly made them (which I had) or '2' if I hadn't. Then the call was over, and a 3 question survey commenced about the Fraud Prevention Service. I was never asked any other information at all. I imagine there is a scam out there that mimics this service, but in my case, it was fine. Though I'm not sure why people are saying that this number has been 'verified' to not be a chase number. It's the same number that I verified today, so not sure if some of the customer service reps just don't know what they're doing or what. I guess the first guy implied that it was a scam, but I didn't check the number with him the first time I called - only the second time. Hope this helps - just call the number on the back of your card... multiple times, if you have to!
Keeps calling my cell phone stating that there was fraudulent activity of my account when everything is fine. Phishing scam.
This is a valid, legit chase number. I called chase with the number on their website and when i asked for their direct fraud dept number, this is the number that they gave me. I dont know why some people are saying this number is a scam.
This IS Chase. They sent me a text notifyuing me of fraudulent charges which HAD been made with my account, as well as an email. Then they called. The didn't ask me for any account information, just to verify my name. The man was clearly able to access the transactions on my account and he said they would be cancelling my debit card and sending me a replacement. No information given. No scam involved.
There are indeed 2 types of people that are saying this number is legit and on the up and up... 1.) The shills that are running this scam 2.) A stone cold idiot...If you find yourself in the number 2 bracket...go ahead and give them your account info because you deserve to get wiped out
I called the number from a text message I received about a fraudulent charge and after going through the process of cancelling my debit card and filing a claim about the transaction, I started wondering if it was a scam. I found this page and it really got me worried, so I called the number on the back of my card and everything I had done with the first phone call to the number in question was legitimate. This number is not a scam, but I would still recommend calling the number on the back of your card just to be safe...
There are people posting comments here who were actually a manipulator of this phishing scam. You can clearly tell who they are. Don't be stupid and you won't be a victim.
This is definitely Chase fraud dept. I called the number and they listed my last 5 transactions correctly, then proceeded to tell me the charges that had been declined as they thought they were fraudulent. Just to make sure, I called back the banker through the Chase number on the back of my card, asked to speak with _____ in the fraud department and was connected to him. This is Chase. I am very suspicious of those saying it isn't.
SCAM. Don't give any info, don't bother calling back. Don't be a dumbass and give your info, you should know Chase wouldn't call you asking for that info. This number called me at 9:00pm EST, pretty obvious it's not legit.
KEEPS CALLING. WONT STOP. THANK YOU
WON'T STOP KEEPS CALLING. THANK YOU.
I just got a call from this number 1-800-355-5265 and the ID caller showed Chase Fraud. I do have a chase card but hardly use it that it only has $ 5 in it. Anyway, called the number, followed the prompt, and it was for a different person. I think this is a scam as others have pointed out and the person(s) calling are using "spoof" number where you call a 800 number from any phone (cell, land line, etc.), and you can put whatever number you want (business or person) and that number will show up at the other end of the person you are calling. These scam artist are hoping that you will pick up the phone when they call, talk to you live, and tell you about fraudulent use, get account info from you, and bam, you've been scammed! I think this is the reason why they don't leave message because they will never be able to answer back because the number is legit, but not the caller and the intent.
Clearly some people posting here are part of this scam. They just text me claiming they are citi bank. A bank would never contact you by text message.
I'm really surprised that so many people are claiming this is a fraudulent number. This is ABSOLUTELY a legitimate Chase number--it's their fraud department. If you get a call from this number, don't call it back if you're uncomfortable--call the number on the back of your card, press 0 to get a human, and explain you were contacted about a fraudulent charge. They will transfer you to the fraud department. In my case they were verifying a purchase i made from an overseas company. The first person you reach when you call the number on the back of your card will not know the details since they AREN'T THE FRAUD DEPARTMENT. Seriously, if you ignore calls from this number, your account may have been compromised and you're better off knowing sooner than later. They may also text you from 956-86
I just got off the phone with Chase and they confirmed the number is not them. 1. Chase will never call you to tell you there is a Fraud Issue. They will email or text you and ask you to CALL them back. BANKS NEVER CALL YOU ASKING FOR YOUR INFORMATION OVER THE PHONE. HANG UP AND CALL YOUR BANK.