Mutual Consolidated Savings is not a BBB Accredited business.
Additional DBA Names:
M C S Programs
M C S
United Savings
Products and Services of Mutual Consolidated Savings
This company provides both guided and do it yourself educational debt and finance services for consumers. This includes information on paying more than your minimum payment, to help save money and pay off your credit card debt early, as well as working with you to negotiate lower interest rates on your credit cards.
Business Management
Additional company management personnel include:
Mr Christopher Trescothick - Chief Compliance Officer
Additional Locations and Phone Numbers
Additional Addresses
43 Beech Park Way
Watford, UK WD 17 3TY
United Kingdom
Marketplace Experience for Mutual Consolidated Savings
Complaints allege that the business promised that all services are refundable in the telephone call, however customers find out later that there is a no refund policy in the contract that they agree to.
Complaints also allege that the services are not what is expected. In some cases with the business helping the consumer to negotiate lower interest rates on their credit cards, the business is unsuccessful. The business does not fulfill what was promised in the sales call.
Additionally, some customers allege they had difficulty in being removed from the company's call list.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 109 complaints about Mutual Consolidated Savings in the last 36 months, our standard reporting period. Of the total of 109 complaints closed in 36 months, 82 were closed in the last year.
Advertising Issues
Resolved
1 -
Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
4 -
Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
1 -
Company offered a partial (less than 100%) settlement which the consumer failed to acknowledge acceptance to BBB.
Administratively Closed
1 -
BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
Contract Issues
Resolved
2 -
Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
4 -
Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Administratively Closed
2 -
BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
Billing or Collection Issues
Resolved
1 -
Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
2 -
Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Unresolved
1 -
Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.
Administratively Closed
1 -
BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
Sales Practice Issues
Resolved
17 -
Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
20 -
Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
1 -
Company offered a partial (less than 100%) settlement which the consumer failed to acknowledge acceptance to BBB.
Administratively Closed
4 -
BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
1 -
BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
No Response
2 -
Company failed to respond to BBB to resolve or address the complaint issues.
Delivery Issues
Resolved
1 -
Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
1 -
Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Service Issues
Resolved
1 -
Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
3 -
Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Administratively Closed
1 -
BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
Customer Service Issues
Resolved
6 -
Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
4 -
Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Guarantee or Warranty Issues
Resolved
2 -
Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Administratively Closed
1 -
BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
Refund or Exchange Issues
Resolved
3 -
Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
1 -
Company offered a partial (less than 100%) settlement which the consumer accepted.
11 -
Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Unresolved
2 -
Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.
Administratively Closed
5 -
BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
No Response
2 -
Company failed to respond to BBB to resolve or address the complaint issues.
Mutual Consolidated Savings Removal Information:
EveryCall.us has been unable to obtain removal information for this company.
Mutual Consolidated Savings, computer call about debt, lower interest rates on credit cards, and low rate about to expire, “press 1 to speak to an agent” “consider this your final notice”.
Want your Visa/Mastercard info after they say you’ve “won” or been selected for a vacation (to Florida, Cancun etc.) Persistent.
So, you got a call from the # 1-235-567-8900 .
Well these people claim they can help you reduce your credit card rate.
The problem I had with this is I've never had a credit card in my life.
I learnt there are a number of other toll free numbers you can call to have this stoped. Mutual Consolidated Services is a scam probably working for
Collection Agencies and Telemarketers. The numbers to have them stop calling you are as follows: 1-877-891-1348 , 1-800-943-3250 , 1-888-878-1014 .
But be very careful if you call one of these numbers.
I DIALED *67 (TO HIDE MY #) BUT THAT DID NOT WORK.
I FOUND OUT THEY HAVE THE EQUIPMENT TO "OVERRIDE" THIS.
AFTER I USED *67 THEN DIALED THERE #, THE WOMAN (IN A RUDE MANNER)
TOLD ME THE NUMBER I WAS CALLING FROM (MY #).
THEY AND MANY OTHER CO's CAN OVERRIDE *67, SO BE CAREFUL NOW!!!
JUST USE A PAYPHONE WHICH COSTS NOTHING FOR TOLLFREE NUMBERS!
Drive them crazy, just like what they do to us.......